Privacy Policy

Effective Date: July 7, 2026

At Hired Resume, we respect the privacy of our clients and take the protection of career-related information seriously. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how you can contact us with questions or requests.

By using our website, submitting information, or purchasing a service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you voluntarily provide when you:

Inquire about our services
Purchase a resume, cover letter, LinkedIn, coaching, or related service
Submit a resume for a Free Resume Review
Complete an intake form or questionnaire
Schedule or participate in a call, if applicable
Send us career documents, job postings, or project details
Sign up for future career tips, updates, or promotional emails
Contact us by email, form, chat, or another communication method

This information may include:

Name
Email address
Phone number
Billing and order details
Resume, CV, cover letter, LinkedIn profile information, or other career documents
Employment history
Education history
Certifications, skills, achievements, and career goals
Job postings or target-role information
Any other information you choose to provide as part of your project or inquiry

We may also collect basic website information automatically, such as browser type, device information, pages visited, referral source, approximate location, IP address, and general usage data through cookies, analytics tools, or similar technologies.

2. Sensitive Information

Hired Resume does not intentionally request highly sensitive personal information such as Social Security numbers, driver’s license numbers, financial account numbers, medical records, or government identification numbers.

Because resumes and career documents are created by clients, you may choose to include personal or sensitive information in materials you submit. We encourage you to remove information that is not needed for your resume, job search, or requested service.

If sensitive information is voluntarily provided, we will use it only as reasonably necessary to provide the requested service or manage the client relationship.

3. How We Use Your Information

We use the information we collect to:

Provide resume writing, cover letter writing, LinkedIn optimization, coaching, and related career services
Review submitted resumes and respond to Free Resume Review requests
Communicate with you about your order, project, drafts, revisions, or questions
Process purchases and manage order records
Schedule calls or appointments when applicable
Match your career materials to target roles, industries, or job postings
Improve our website, services, forms, client experience, and internal processes
Respond to customer-service requests
Maintain business and accounting records
Send career tips, updates, or promotional messages if you sign up for them or where otherwise permitted

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

4. Payment Information

Payments are processed through trusted third-party payment processors, such as Stripe or other payment options made available at checkout.

Hired Resume does not directly store full credit-card numbers or complete payment-card details.

Payment processors may collect and process billing information necessary to complete your transaction. Their use of your information is governed by their own privacy policies and security practices.

5. How We Share Information

We do not sell, rent, or trade your personal information, resumes, or career documents to recruiters, job boards, data brokers, or marketing firms.

We may share information only when reasonably necessary to operate our business and provide requested services, including with:

Assigned writers, editors, coaches, or internal team members
Website, hosting, form, email, scheduling, analytics, chatbot, and payment-service providers
Contractors or service providers who help us operate the website, process orders, communicate with clients, or deliver services
Legal, accounting, or professional advisors when necessary
Government, legal, or regulatory authorities if required by law or to protect our rights

Examples of third-party tools or service providers we use or may use include WordPress, WooCommerce, Cloudways, Stripe, Google Forms, Google Analytics, Mailchimp, FluentCRM, Tidio, scheduling tools, email tools, and similar business-service platforms.

Access to client information is limited to individuals and service providers who need it to perform their role or support the services requested.

6. Data Protection and Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the personal and career-related information we collect.

Because resumes and career documents may contain sensitive professional information, we take care to limit access to those materials and use them only for legitimate business and service-delivery purposes.

No method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security. However, we work to protect client information from unauthorized access, misuse, loss, or disclosure.

7. Cookies and Website Tracking

Our website may use cookies, analytics tools, and similar technologies to improve site functionality, understand visitor behavior, remember preferences, and improve the user experience.

These may include:

Essential cookies needed for site functionality, checkout, security, or session management
Analytics cookies used to understand website traffic and page performance
Marketing or advertising cookies, if enabled, used to measure campaigns or deliver relevant content

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Email Communications

If you sign up for career tips, updates, or promotional emails, we may use your email address to send those communications.

You may opt out of marketing emails at any time. Transactional emails related to purchases, active projects, drafts, revisions, account activity, or customer support may still be sent as necessary to provide services.

9. Data Retention

We retain personal information, order records, career documents, drafts, project communications, and related business records for as long as reasonably necessary to:

Provide services
Complete projects and revisions
Maintain business and accounting records
Respond to client questions
Resolve disputes
Enforce our Terms of Service
Support guarantee, revision, or abandoned-project policies
Comply with legal obligations
Improve internal operations and service quality

When information is no longer needed, we may delete, anonymize, or securely dispose of it.

10. Your Choices and Rights

You may contact us to request that we:

Provide a copy of personal information we maintain about you
Correct inaccurate information
Delete information, where reasonably possible
Stop sending marketing emails
Answer questions about how your information is used

Some deletion requests may be limited by legal, accounting, business, security, dispute-resolution, guarantee, or recordkeeping obligations.

11. Third-Party Links and Services

Our website may link to third-party websites, tools, payment processors, scheduling platforms, chatbot tools, forms, analytics services, or other services. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service you use.

12. International Processing

Hired Resume is based in the United States. Some third-party service providers we use may process or store information in the United States or other locations where they operate.

By using our website or services, you understand that your information may be processed by service providers in locations outside your state, province, or country of residence.

13. Children’s Privacy

Hired Resume does not knowingly collect personal information from children under 13. Our services are intended for job seekers, students, graduates, professionals, executives, and other career-service clients.

If we learn that information from a child under 13 has been submitted without appropriate consent, we will take reasonable steps to delete it.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices.

When we update the policy, we will revise the effective date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Hired Resume
Email: info@hiredresume.com
Location: Minneapolis-St. Paul Area, MN